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Privacy Policy

Introduction

Vitor Pompei is committed to ensuring the security and privacy of its customers' personal data, protecting this information from loss, inappropriate use or unauthorized access. Therefore, we present our Privacy Policy, which aims to clarify the use of this information. By visiting www.vitorpompei.com and providing their data, the user declares to know and accept the terms of this policy, which is in accordance with the new guidelines introduced by Federal Law No. 13,709/2018 (General Personal Data Protection Law ).

Transaction and security

Vitor Pompei uses encryption technology with our website and data partner so that your information transactions are always secure. All data processed during purchase is managed in a secure and encrypted environment. 

Information security

When registering, the customer will provide personal data such as name, email, delivery and billing address, contact telephone number, CPF, ID and date of birth, which are necessary and essential for invoicing orders. Any information provided by the user will be obtained and stored in accordance with strict security and reliability standards. Vitor Pompei will not sell, rent or transfer this data to third parties under any circumstances. However, this information can be grouped and used internally as generic statistics, aiming to obtain a better understanding of the profile of our users, which is also permitted by the General Data Protection Law.

Email of offers and services

Your email address is also treated confidentially and will not be provided to anyone. Only those who have signed up to receive our launches and promotions will receive newsletters and special offers via email. When registering on our website, you will be able to choose whether or not you wish to receive emails with information and promotions.

Vitor Pompei is against sending emails without prior authorization (known as SPAM). No customer will receive unwanted and unsolicited messages in their email. You can unsubscribe from our newsletters at any time via our delivery channels. 

History of Viewed Products

Vitor Pompei automatically receives and stores, through cookies, information about browser activities, including the IP address and the pages accessed. These activity records will only be used to recognize a constant visitor, improve the shopping experience and enable personalized features, such as product recommendations, virtual advertising and items previously saved in the shopping cart, for example.
Cookies are small data files transferred from a website to your computer's disk and do not store personal data such as name, address or your credit card number. You can also disable the saving of cookies in your browser, delete them and manage their use through the browser settings you use to access the Vitor Pompei website.

Users' responsibility

It is the user's responsibility to save password and login information. It is not recommended to use obvious passwords, such as special dates, names or numerical sequences. If the user becomes aware or just suspects that their password has been discovered, they must change it on their registration page.

Request to cancel registration and retain data

Following the new provisions of the General Personal Data Protection Law, Vitor Pompei created a specific and direct channel for users to request the deletion of their personal data, which is the email contact@vitorpompei.com However, Vitor Pompei may retain some or all of the user's personal data for additional periods, to comply with legal or regulatory obligations, possible legal actions, in addition to other reasons based on law that justify the retention of this data.

Ownership of information

All information contained on this website is the property of Vitor Pompei, therefore, it cannot be altered, copied, extracted or used in any way without prior and express written authorization. Therefore, when accessing the website www.vitorpompei.com, the user is aware that improper use of the information contained herein may result in civil and criminal sanctions.

This Privacy Policy is subject to constant improvements and improvements. Therefore, we recommend your periodic consultation.

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